Avoiding a problem is infinitely better than resolving a problem!

Companies that let things drift and do not perform a continuous health check on themselves, or utilise external resources to do so, are heading for trouble.

"If a business does not take corrective action very early to deal with a problem then it is always going to be a slogger. And I am afraid that slogger is liable to suddenly end up on Beachy Head unless you steer away in good time."
Sir John Harvey-Jones, ICI

Can you identify any key performance indicators which will give early warning of any potential problems?

By spending a little extra time checking processes before we change anything can prevent the age old scenario where curing one problem just creates another bigger problem.

Communication can be your single most effective tool when it comes to avoiding problems. With good communications there are no surprises!

Having been through the process of problem solving let's just summarise ...